Terms & Conditions
Standard Conditions of Sale
In these terms and conditions, the following words shall have the following meanings:-
-“the Company” shall mean AST Limited.
-“the Goods” shall mean the products or articles which are
manufactured or sold by the Company.
-“the Buyer” shall mean the purchaser of the Goods from the
2. The Contract
2.1 All orders are accepted under these Terms and Conditions alone.
2.2 These Terms and Conditions exclude any other Terms and Conditions inconsistent therewith which a buyer might seek to impose even though such other terms and conditions may be submitted in a later document and/or purport to exclude or supercede any Terms or Conditions inconsistent with them or may be contained in any offer acceptance or counter-offer made by the Buyer.
2.3 No variations of these Terms and Conditions is permitted unless expressly accepted by a Director of the Company in writing.
2.4 All verbal orders must be confirmed to the Company in writing by post or by fax.
3. Cancellations, Refunds And Returns
3.1 In the event of a buyer cancelling an order after seven working days, they will indemnify the Company fully against all expenses incurred up to the time of such cancellation.
3.2 The website operates a fair policy of accepting returns provided the goods and their packaging are received back by us within 7 days in accordance with the following guidelines:-
- Please advise us by email to firstname.lastname@example.org within 7 days of delivery that you wish to make a return and quote your order number.
- We will send you details of your returns number and the correct address to use.
- Ensure the packaging and goods are returned to us in "as new" condition. Damaged or used goods cannot be refunded.
- When the goods are received your credit card will be credited with the cost of the item returned, minus a 10% restocking charge.
- Should you choose to exchange your item, you will not be reimbursed for the original shipping costs. You will also be charged shipping for the replacement item.
- Goods described as available by special order only may not be returnable or subject to a restocking fee.
3.3 In accordance with the 2006 Consumer Protection Regulations, the Buyer has 7 working days after delivery to cancel the contract, return the goods and claim a full refund. The Company is entitled to make a reasonable shipping charge should a cancellation, refund or return arise.
All prices charged are those ruling at the date of acceptance of the order from the Buyer unless otherwise stated.
5. Terms of Payment
5.1 Goods will not be dispatched until payment is received in full
5.2 Time for payment shall be of the essence.
5.3 The Buyer shall have no right of set off, statutory or otherwise.
5.4 The Company reserves the right at any time at its discretion to demand security for payment before continuing with or delivering any Order.
6.1 All items quoted for delivery shall be delivered to the Buyers address or, if different, as specified on the Buyer’s order.
6.2 The Company shall be responsible for the delivery of Goods to the delivery address, but the cost of such delivery, packing and insurance may be charged to the Buyer.
6.3 The Company shall not be liable for any loss whatsoever or howsoever arising caused by its non-delivery.
6.4 The Company reserves the right to make delivery by installments and to tender a separate invoice in respect of each installment.
6.5 When delivery is to be by installment or the Company exercises its right to delivery by installments under clause 6.5 hereof or if there be any delay in the delivery of any one or more installments for whatever reason this will not entitle the Buyer to treat the contract as repudiated or to damages.
7. Risk and the Passing of Property
7.1 Risk in the Goods shall pass to the Buyer when the Goods are delivered to, or collected by, the Buyer or his agent
7.2 Notwithstanding risk in the goods passing in accordance with clause 7.1 hereof, title in the goods shall not pass to the Buyer until payment has been received by the Company for the Goods and no other amounts are then outstanding from the Buyer to the Company in respect of other Goods supplied by the Company.
7.3 The Company may at any time revoke the power of sale and use of the Goods by notice to the Buyer if the Buyer is in default for longer than 14 days in the payment of any sum whatsoever due to the Company (whether in respect of the Goods or any other goods supplied at any time by it to the Buyer)(or if the Company has bona fide doubts as to the solvency of the Buyer);
8. Lien and Stoppage
Until such time as the title in the Goods has passed to the Buyer the Company has the right to withhold delivery if the Buyer (being a Company) has a petition presented for its winding-up or for an administration order under the Insolvency Act 1986 or passes a resolution for voluntary winding-up otherwise than for the purposes of a bona fide amalgamation or reconstruction or compounds with its creditors or has a receiver appointed of all or part of its assets or (being an individual) becomes bankrupt or insolvent or enters into any arrangements with creditors or takes or suffers any similar action in consequence of debts or carries out or undergoes any analogous act or proceedings under foreign law.
9.1 The Buyer is under a duty whenever possible to inspect the Goods on delivery or on collection as the case may be.
9.2 Where the Goods cannot be examined the carriers note or such other note as appropriate shall be marked “not examined”.
9.3 The Company shall be under no liability for any damage or shortages that would be apparent on careful inspection if the terms of this clause are not complied with and, in any event will be under no liability if a written complaint is not delivered to the Company within 10 days of delivery detailing the alleged damage or shortage.
9.4 In all cases where defects or shortages are complained of the Company shall be under no liability in respect thereof unless an opportunity to inspect the Goods is supplied to the Company before any use is made thereof or any alteration or modification is made thereto by the Buyer.
9.5 Subject to Clause 9.3 and 9.4, the Company shall make good any shortage in the Goods and where appropriate replace any goods damaged in transit as soon as it is reasonable to do so, but otherwise shall be under no liability whatsoever arising from such shortage or damage.
10.1 The Company warrants that it has title to and the unencumbered right to sell the Goods.
10.2 It is the Buyer’s responsibility to ensure that the Goods are suitable for the purpose to which they are intended to be used.
10.3 No representation or warranty is given as to the suitability or fitness of the Goods for any particular purpose and the Buyer shall satisfy itself in this respect and shall be totally responsible therefore.
10.4 If the Buyer has any specific requirements for the use of the Goods the Buyer must notify these requirements to the Company prior to purchase.
10.5 If the Buyer is unsure as to the suitability of any Goods for a particular purpose it should consult the Company prior to purchase.
10.6 If the Goods are in such a state as would but for this condition entitle the Buyer to repudiate the contract and/or claim damages from the Company the Company reserves the right to repair or replace the Goods.
11.1.1 Each of the sub-clauses in Clause 11 is to be treated as separate and independent.
11.2.1 Clause 11.2 only covers defects caused by faulty design, manufacture, materials or workmanship. It does not cover defects caused by abnormal use, misuse or neglect. It does not cover faulty design, manufacture materials or workmanship supplied or undertaken by the Buyer or third parties. In respect of goods not designed or manufactured by the Company, the Company only gives such guarantee or warranty to the Buyer as the Company itself receives.
11.2.2 The Company agrees that if any defect covered by Clause 11.2 is discovered during the period of twelve months commencing with the date of despatch, the Company will either repair the goods at its own expense or, if it chooses to do so, replace them.
11.2.3 The Company does not bear responsibility for any defect arising or introduced by a Buyer in the course of storage or handling of the products where that Buyer acts as agent or distributor of the Company’s products. The Buyer should consult the Company if doubt exists with regard to the appropriate storage or handling requirements.
11.2.4 The Buyer cannot claim the benefit of this clause unless:
(1) he informs the Company of the relevant defect within 7 working days of discovering it; and
(2) he returns the Goods to the Company at his own expense.
11.2.5 The risk of accidental loss whilst the Goods are being returned will be borne by the Buyer.
11.2.6 In consideration for receiving the benefit of this clause, the Buyer agrees that, apart from those terms set out in Clauses 9 and 10, no other terms, conditions, warranties or innominate terms, express or implied, statutory or otherwise, shall form part of this contract.
11.3 Exclusion of Consequential Loss
The Company shall not be liable for any consequential or indirect loss suffered by the Buyer whether this loss arises from breach of duty in contract or tort or in any other way (including loss arising from the Company’s negligence). Non exhaustive illustrations of consequential or indirect loss would be:
— loss of profits
— loss of contracts
— damage to property of the Buyer or anyone else, and personal injury to the Buyer or anyone else (except so far as such injury is attributable to the Company’s negligence).
The Company’s total liability for any one claim or for the total of all claims arising from any one act or default of the Company (whether arising from the Company’s negligence or otherwise) shall not exceed £1,000,000.
12. Special Packaging or Materials
Where special materials or branded packaging are required to satisfy the Buyer’s order specification, it will be a condition that any surplus quantity of these items produced by the Company will, on completion of the Buyer’s order, be invoiced to, and payable by, the Buyer.
13. Force Majeure
13.1 The Company shall not be liable for any failure to deliver the Goods arising from circumstances outside the Company’s control.
13.2 Non-exhaustive illustrations of such circumstances would be act of God, war, riot, explosion, abnormal weather conditions, fire ,flood, strikes, lockouts, Government action or regulations (UK or otherwise), delay by suppliers, accidents and shortage of materials, labour or manufacturing facilities.
13.3 Should the Company be prevented from delivering in the above circumstances, it shall give the Buyer written notice of this fact as soon as reasonably practicable.
13.4 If the circumstances preventing delivery are still continuing three months after the Buyer receives the Company’s notice, then either party may give written notice to the other cancelling the contract.
13.5 If the contract is cancelled in this way, the Company will refund any payment which the Buyer has already made on account of the price (subject to deduction of any amount the Company is entitled from the Buyer) but the Company will not be liable to compensate the Buyer for any further loss or damage caused by failure to deliver.
14. Sales Promotion Documentation
14.1 Whilst the Company takes every precaution in the preparation of its catalogues, technical circulars, price lists and its literature, these documents are for the Buyer’s general guidance only and the particulars contained therein shall not constitute representations by the Company and the Company shall not be bound thereby.
14.2 Illustrations and sizes refer to patterns as made at the time of publication. In view of continued improvements and variations in availability of materials, the right is reserved to supply Goods of similar quality which may not correspond exactly with the particulars given.
Any notice to be given hereunder shall be in writing and shall be deemed to have been duly given if sent or delivered to the party concerned at its address specified overleaf or such address as the party may from time to time notify in writing and shall be deemed to have been served, if sent by post, 48 hours after posting.
Neither the Company nor the Buyer shall assign or transfer or purport to assign of transfer the contract or the benefits thereof to any other person without the prior written consent of the other.
17. Proper Law and Jurisdiction
The contract shall be governed by and construed in accordance with the law of England.
The rights and remedies of the Company under the contract shall not be diminished, waived or extinguished by the granting of any indulgence, forbearance or extension of time by the Company in asserting or exercising any such rights or remedies.
The headings of these conditions are for convenience only and shall have no effect on the interpretation thereof.